Hospitals: need to improve your reputation? Consider investing in IT

From a paper by Torsten Oliver Salge, David Antons, Michael Barrett, Rajiv Kohli, Eivor Oborn, Stavros Polykarpou The reputation of hospitals ought to be built on the quality of care they provide. However, in the healthcare industry, it is difficult to judge the quality of care from a hospital; patients are often unable to assess this for themselves and have […]