Roger Maull


Journal articles

Ponsignon F, Davies P, Smart A, Maull R (2021). An in-depth case study of a modular service delivery system in a logistics context. International Journal of Logistics Management  Abstract. DOI.
Pearson S, May D, Leontidis G, Swainson M, Brewer S, Bidaut L, Frey JG, Parr G, Maull R, Zisman A, et al (2019). Are Distributed Ledger Technologies the panacea for food traceability?. Global Food Security, 20, 145-149.  Abstract. DOI.
Maull R, Godsiff P, Mulligan C, Brown A, Kewell B (2017). Distributed ledger technology: Applications and implications. Strategic Change, 26(5), 481-489.  Abstract. DOI.
Baron S, Patterson A, Maull R, Warnaby G (2017). Feed People First. Journal of Service Research, 21(1), 135-150.  Abstract. DOI.
Batista L, Davis-Poynter S, Ng I, Maull R (2017). Servitization through outcome-based contract – a systems perspective from the defence industry. International Journal of Production Economics, 192, 133-143. DOI.
Parry GC, Brax SA, Maull RS, Ng ICL (2016). Operationalising IoT for reverse supply: the development of use-visibility measures. Supply Chain Management, 21(2), 228-244.  Abstract. DOI.
Ng I, Scharf K, Pogrebna G, Maull R (2015). Contextual variety, Internet-of-Things and the choice of tailoring over platform: Mass customisation strategy in supply chain management. International Journal of Production Economics, 159, 76-87. Full text. DOI.
Ponsignon F, Klaus P, Maull RS (2015). Experience co-creation in financial services: an empirical exploration. Journal of Service Management, 26(2), 295-320.  Abstract. DOI.
Ponsignon F, Maull RS, Smart PA (2014). Four archetypes of process improvement: a Q-methodological study. International Journal of Production Research, 52(15), 4507-4525.  Abstract.  Full text. DOI.
Maull R, Johnston R, Geraldi J (2012). Service Supply Chains: a Customer Perspective. Journal of Supply Chain Management, 48(4) Full text.
Smith L, Ng I, Maull R (2012). The three value proposition cycles of equipment-based service. Production Planning and Control, 23(7), 553-570.  Abstract. DOI.
Ng ICL, Parry G, Smith L, Maull RS, Briscoe G (2012). Transitioning from a Goods-Dominant to a Service-Dominant Logic: Visualising the Value Proposition of Rolls Royce. Journal of Service Management, 23(3), 416-439.
Smith L, Maull RS, Ng I (2011). Servitization and Operations Management: a Service Dominant-Logic Approach. International Journal of Operations and Production Management Full text.
Williams M, Smart PA, Maull RS (2010). Patient Safety - a casualty of target success. International Journal of Public Sector Management, 23(5)


Kewell EJ, Mulligan C, Godsiff P, Maull R (2017). Programmable Money, Digital Gold and the Future of Blockchain:. Categorizing the Affordances and Expectations of a Promising Technology. CADE. University of Warwick, Venice. 1st - 3rd Jun 2017  Abstract.
Maull R, Mulligan C, Godsiff P (2015). Introduction to new economic models of the digital economy Minitrack. DOI.
Maull R, Godsiff P, Mulligan C (2015). Transitioning to the pull economy: the case of the UK railways.  Abstract. DOI.
Maull R, Godsiff P, Mulligan CEA (2014). The impact of datafication on service systems.  Abstract. DOI.
Maull R, Godsiff P, Ng I (2013). A systems model of a service organization.  Abstract. DOI.
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Blog articles