Artificial intelligence

Too Big to Fail

I remember the first time that I began to really understand the broad impact of the internet across all of our lives. Several years ago, I rang at the front door of a geeky friend of mine for a meeting we’d arranged. No answer. I kept trying with the same response. Eventually, I called him […]

Spring Forward: Why Now is the Time to Reassess Your Digital Values

Just a few days ago I had my first Covid vaccination jab. After more than a year of various levels of lockdown, this seems like such a big personal step forward for me and many others. And while there is still a long way to go, it is certainly starting to feel as though we […]

Considering servitisation beyond manufacturing

By Zena Wood and Phil Godsiff ‘Servitisation’ represents a transformation in an organisation’s business model and a major change in how they earn money, as the organisation moves from a product-based offering to one based around services. Digitally Enhanced Advanced Services (DEAS) are enabled by transformative digital technologies such as Artificial Intelligence (AI), Data Analytics […]

Call for proposals via DEAS Network+: Financial Services

The Digitally Enhanced Advanced Services (DEAS) Network+ has released a call inviting proposals for research that addresses the challenges of one of our industry partners from Financial Services (EHAB and HMRC). Proposals are invited up to £20,000 (Full Economic Cost) that address the call criteria. The call is of interest to researchers in Finance and […]

Employee Wellbeing 2021: Roll Up Your Virtual Shirtsleeves

As multiple reports have shown, there’s a global talent shortage that could cost the world’s economies about $8.5 trillion in unrealized annual revenue. It is already fairly evident that governments and organizations will need to establish adequate recruitment strategies to attract talent to close the skills gap, which is almost double what it was a decade ago. Incoming […]

Technology to tackle online harms: addressing the urgent need for kinder online communities

As a society, we love social media – it’s the perfect way to fill a dull moment. But we’re becoming increasingly uncomfortable about the lack of emotional safety. Social media can be a cruel playground. The anonymity and ease-of-use allow impulsive emotional outbursts, as well as targeted attacks. Harassment, bullying and intimidation cause serious harm […]

Empowering key workers in the NHS

What do frontline NHS workers need to use their time more effectively – especially in this COVID-19 crisis? A way to cut through red-tape and quickly communicate their needs to those who can help. In partnership with Ropes & Gray and Methods Analytics, we have built a prototype for a simple communication tool: a survey […]

How to survive an industrial revolution

It is sometimes difficult to number revolutions. But some economists would say we’re experiencing the fifth industrial revolution: the Information and Communications version. They call earlier revolutions as: 1. Industrial 2. Railways and steam 3. Steel electricity and heavy engineering 4. Oil, cars and mass production Each one significantly changed how society was organised: where […]

The Digital Revolution is Powered By Software – For Good and Bad

I don’t really hold with conspiracy theories. Much more often than not you’ll find that underneath the surface is a large slice of misinformation, serendipity, and incompetence. So I was not surprised to read this article from Wired on the situation at Huawei: https://www.wired.com/story/huawei-threat-isnt-backdoors-its-bugs/ From my experience of many years working in software development and […]