A Year to Remember
This year has been remarkable for many reasons, not least the acceleration of digital transformation. Here are just a few highlights from us at INDEX. Saeema Ahmed-Kristensen joined our…
Digital Transformation: Looking Back, Looking Forwards
It has been exactly a year since the publication of my latest book on “Delivering Digital Transformation: A manager’ guide to the digital revolution”. During that time, an…
Workplace Culture: Let’s Take This Opportunity To Make Lasting Changes
‘May you live in interesting times,’ an English expression whose origin is commonly (and very probably wrongly) understood to be a Chinese curse, seems particularly relevant right now….
Avoiding Food Shortages: Lessons Learned From Covid-19
At the start of the first lockdown, images of depleted supermarket shelves sparked fears of food shortages. In early April 2020, we saw headlines like “Coronavirus UK: Fears…
A business model that gives your customers what they want
What if your organisation could guarantee the outcome most desired by your customers? Instead of peddling the dream in order to sell a product, why not sell the…
New Models for New Normal
Dr Zena Wood recently contributed comments to an article in Market People Magazine (page 13), in reference to her appearance as part of London Market Forums New World…