A business model that gives your customers what they want
What if your organisation could guarantee the outcome most desired by your customers? Instead of peddling the dream in order to sell a product, why not sell the dream itself? Business models need to change The idea of selling the outcome (rather than the product), is it the heart of ‘servitization’. It means selling the […]
New Models for New Normal
Dr Zena Wood recently contributed comments to an article in Market People Magazine (page 13), in reference to her appearance as part of London Market Forums New World Series The pandemic and subsequent change in the working environment, has demonstrated that existing models can be adapted. The need to have offices based in expensive central […]
Lessons from Cambridge Analytica – Using Digital Data to Drive Decision Making
In a world being digitally transformed, the fear for many is that the digitally-empowered will increasingly exploit technology for their own personal gains, manipulate laws in their favour, and influence politics and society through data-driven targeting of individuals and groups. The poster child for many of these fears is the Cambridge Analytica scandal. Much has been […]
Two challenges for councils
On 2 July, housing secretary Robert Jenrick announced that a recovery and devolution White Paper will be published later this year. The paper and its outcomes will be ‘jointly commissioned between central government and local government’, and local authorities ‘[will] be at the heart of our ideas’. The White Paper thus presents one of those […]
Combatting the Male Mental Health Crisis in Corporate Culture
With World Mental Health Day coming up on Saturday 10 October, we revisit David Plans’ insights into male mental health in corporate culture. Corporate culture and practice have gone through significant change over the years. From the deeply sexist and toxic Mad Men-esque environments of the ’60s and ’70s, to the mind-numbing and isolating cubicle-based […]
Challenges and Opportunities in Manufacturing Today
Recently, I ran an online workshop for organisations to gain a clearer understanding of the challenges and opportunities facing supply chain design, integration and optimisation within manufacturing today. These are some of the issues we considered: Your customer is always connected In today’s business world, there are massive transformations happening across supply chains as a result of […]
The Future of Data in Healthcare
The Coronavirus pandemic has shown data science in healthcare in good and bad lights depending on your viewpoint and beliefs. This is a short high-level view (written before March!) which looked at things that need to change. Looking back at how technology and data have changed the landscape of our lives over the past two […]
How unprocessed trauma is stored in the body
The truth is that trauma is not just “in your head” The impact of trauma on mental health can be devastating. When all is well, our brain is the greatest supercomputer on earth. A complex network of about 100 billion neurons, it’s not only great at processing and organising information — it’s really, really fast. […]
How Not To Be Agile
Agile approaches are now widely used not just in mainstream software development but also in many other sectors. However, experiences working with large established organizations trying to use agile approaches highlights that their application in mature organizations remains fraught with difficulties. What are do their failings tell us about how to succeed in agile delivery? […]
Your Algorithm Doesn’t Know me!
In the UK to deal with lack of exams during the Covid lockdown, they turned to automated decision making via algorithms. How did that work out for you then? Deciding important matters using algorithms has been part of life for a long time. Yet the current A-level results fiasco reminds us that data science and […]