Chair’s Reflections – Digital Leaders’ Public Sector Innovation Conference 2022
Public services … can’t just be allowed to wither on the vine. At INDEX and DIGIT Lab, we’re fairly obsessed with how large existing organisations – those organisations…
Hospitals: need to improve your reputation? Consider investing in IT
From a paper by Torsten Oliver Salge, David Antons, Michael Barrett, Rajiv Kohli, Eivor Oborn, Stavros Polykarpou The reputation of hospitals ought to be built on the quality of care they provide. However,…
Establishing the Core Principles of Servitisation beyond Manufacturing
Introduction from a paper by Zena Wood and Phil Godsiff Servitisation is commonly considered a concept that only exists in the manufacturing sector. However, if the UK is…
Waiting over five hours at A&E increases risk of death
This press release relates to this paper in the British Medical Journal by Simon Swift et al. Patients made to wait longer than five hours at A&E face…
Amazon Business: Spend Your Time Right
Roger Maull interviewed by Molly Dobson (Amazon Business UK & Ireland) A digital series where Amazon Business UK & Ireland General Manager Molly Dobson speaks to experts from…
The power of tweets: How to fight plastic pollution with social media
The grand challenge of plastic pollution is a global issue that needs to be addressed. There are many corporations that have been trying to do their part in…
Serious Games – help us with our research!
One of our DEAS researchers, Soheeb Khan, has been working with a number of companies developing serious games to help their staff and customers better understand how improvements…
The Next Step in Jersey’s Digital Transformation
This is a short article I wrote recently for Digital Jersey, the government-backed economic development agency and industry association dedicated to the growth of Jersey’s digital sector. It…
Ready for 2022 – after another great year!
2021 was another great year for us at INDEX. From published papers to partaking in panel discussions, there is a lot to choose from for our highlights of…
Rethinking food systems to tackle food waste
Food systems have reportedly been largely omitted from the Cop26 agenda, with critics asking: why isn’t food waste a priority? A few years ago, I worked with the leading UK charity…