Blog

Spring Forward: Why Now is the Time to Reassess Your Digital Values

Just a few days ago I had my first Covid vaccination jab. After more than a year of various levels of lockdown, this seems like such a big personal step forward for me and many others. And while there is still a long way to go, it is certainly starting to feel as though we […]

Doing Digital Differently: Learnings on Data, Collective Action, and Social Value

Earlier this month I had the pleasure of chairing the Digital Leaders Third Public Sector Innovation Conference. It was a really interesting day: there was a palpable realisation by us all that something had changed during the pandemic, and that the need to accelerate digital and data-enabled transformation of public services was more universally accepted than […]

Data-driven Design – Not a Game of Chess

The increasing availability of data provides opportunities to improve, optimise and reduce waste in current systems, products and processes. One of my research interests lies in understanding how data can be used to innovate, create, customise, or design products and experiences – as opposed to optimising systems based on available data. Thus, within this context, […]

Considering servitisation beyond manufacturing

By Zena Wood and Phil Godsiff ‘Servitisation’ represents a transformation in an organisation’s business model and a major change in how they earn money, as the organisation moves from a product-based offering to one based around services. Digitally Enhanced Advanced Services (DEAS) are enabled by transformative digital technologies such as Artificial Intelligence (AI), Data Analytics […]

Design Sprint! Engaging Students in Real Time Collaborative Learning

How we’re engaging students in real-time collaborative learning By last autumn, it was looking like online learning in some form or other would be here to stay – so we decided to develop an innovative, “stand out” digital learning experience which went beyond students’ expectations of day to day online learning activities. The aim was […]

Serving the Public Sector: What Being an Infrastructure Provider Really Means in 2021

I recently keynoted Amazon Web Services’ EME Public Sector sales community awayday, as part of our ongoing partnership with AWS. There were over 600 people on the call from all over EMEA. The talk invited delegates to consider the unprecedented possibilities for delivering social value that are open to major cloud service providers, in helping […]

Assessing COVID-19’s Mortality Trend

I recently co-authored a paper exploring 28-day mortality for patients hospitalized for COVID-19 in England over the first 5 months of the COVID-19 pandemic. Read the opening paragraphs here, and the full article on the Journal of Hospital Medicine website. The early phase of the coronavirus disease 2019 (COVID-19) pandemic in the United Kingdom (UK) […]

DIGIT Lab launched to help businesses close ‘digital transformation gap’

Large organisations will be helped to adapt to the digital transformation of society as part of a new research initiative, led by INDEX at the University of Exeter Business School. The Digital Innovation for Growth, Impact, and Transformation (DIGIT Lab) has been named the latest of six national Next Stage Digital Economy Centres by the […]

A Wearable That Knows How You Feel

Fitness trackers are now part of our every day lives, whether it’s a wearable on our wrist, or our smartphone tacking our sleep cycles. This plethora of health data presents an opportunity. Typically, few analytics are fed back to the user, limited in both range and timescale. We took a broader approach; we investigated whether […]