A Wearable That Knows How You Feel
Fitness trackers are now part of our every day lives, whether it’s a wearable on our wrist, or our smartphone tacking our sleep cycles. This plethora of health…
Employee Wellbeing 2021: Roll Up Your Virtual Shirtsleeves
As multiple reports have shown, there’s a global talent shortage that could cost the world’s economies about $8.5 trillion in unrealized annual revenue. It is already fairly evident that governments…
A Year to Remember
This year has been remarkable for many reasons, not least the acceleration of digital transformation. Here are just a few highlights from us at INDEX. Saeema Ahmed-Kristensen joined our…
Digital Transformation: Looking Back, Looking Forwards
It has been exactly a year since the publication of my latest book on “Delivering Digital Transformation: A manager’ guide to the digital revolution”. During that time, an…
Workplace Culture: Let’s Take This Opportunity To Make Lasting Changes
‘May you live in interesting times,’ an English expression whose origin is commonly (and very probably wrongly) understood to be a Chinese curse, seems particularly relevant right now….
Avoiding Food Shortages: Lessons Learned From Covid-19
At the start of the first lockdown, images of depleted supermarket shelves sparked fears of food shortages. In early April 2020, we saw headlines like “Coronavirus UK: Fears…
A business model that gives your customers what they want
What if your organisation could guarantee the outcome most desired by your customers? Instead of peddling the dream in order to sell a product, why not sell the…
New Models for New Normal
Dr Zena Wood recently contributed comments to an article in Market People Magazine (page 13), in reference to her appearance as part of London Market Forums New World…
Lessons from Cambridge Analytica – Using Digital Data to Drive Decision Making
In a world being digitally transformed, the fear for many is that the digitally-empowered will increasingly exploit technology for their own personal gains, manipulate laws in their favour,…
Two challenges for councils
On 2 July, housing secretary Robert Jenrick announced that a recovery and devolution White Paper will be published later this year. The paper and its outcomes will be…