Serving the Public Sector: What Being an Infrastructure Provider Really Means in 2021
I recently keynoted Amazon Web Services’ EME Public Sector sales community awayday, as part of our ongoing partnership with AWS. There were over 600 people on the call…
Assessing COVID-19’s Mortality Trend
I recently co-authored a paper exploring 28-day mortality for patients hospitalized for COVID-19 in England over the first 5 months of the COVID-19 pandemic. Read the opening paragraphs…
DIGIT Lab launched to help businesses close ‘digital transformation gap’
Large organisations will be helped to adapt to the digital transformation of society as part of a new research initiative, led by INDEX at the University of Exeter…
A Wearable That Knows How You Feel
Fitness trackers are now part of our every day lives, whether it’s a wearable on our wrist, or our smartphone tacking our sleep cycles. This plethora of health…
Employee Wellbeing 2021: Roll Up Your Virtual Shirtsleeves
As multiple reports have shown, there’s a global talent shortage that could cost the world’s economies about $8.5 trillion in unrealized annual revenue. It is already fairly evident that governments…
A Year to Remember
This year has been remarkable for many reasons, not least the acceleration of digital transformation. Here are just a few highlights from us at INDEX. Saeema Ahmed-Kristensen joined our…
Digital Transformation: Looking Back, Looking Forwards
It has been exactly a year since the publication of my latest book on “Delivering Digital Transformation: A manager’ guide to the digital revolution”. During that time, an…
Workplace Culture: Let’s Take This Opportunity To Make Lasting Changes
‘May you live in interesting times,’ an English expression whose origin is commonly (and very probably wrongly) understood to be a Chinese curse, seems particularly relevant right now….
Avoiding Food Shortages: Lessons Learned From Covid-19
At the start of the first lockdown, images of depleted supermarket shelves sparked fears of food shortages. In early April 2020, we saw headlines like “Coronavirus UK: Fears…
A business model that gives your customers what they want
What if your organisation could guarantee the outcome most desired by your customers? Instead of peddling the dream in order to sell a product, why not sell the…