How accurate are online symptom checkers?
From paper by Adam Ceney, Stephanie Tolond, Andrzej Glowinski, Ben Marks, Simon Swift, and Tom Palser. In 2013, the World Health Organisation reported that the world was short…
HICSS Conference: Call for papers
Co-creating value in the Circular Economy with financial services minitrack Minitrack cochairs: Zena Wood and Phil Godsiff, with Kyle Alves (University of the West of England) and Scott…
Doing Digital Differently: Learnings on Data, Collective Action, and Social Value
Earlier this month I had the pleasure of chairing the Digital Leaders Third Public Sector Innovation Conference. It was a really interesting day: there was a palpable realisation by…
Data-driven Design – Not a Game of Chess
The increasing availability of data provides opportunities to improve, optimise and reduce waste in current systems, products and processes. One of my research interests lies in understanding how…
Assessing COVID-19’s Mortality Trend
I recently co-authored a paper exploring 28-day mortality for patients hospitalized for COVID-19 in England over the first 5 months of the COVID-19 pandemic. Read the opening paragraphs…
Call for proposals via DEAS Network+: Financial Services
The Digitally Enhanced Advanced Services (DEAS) Network+ has released a call inviting proposals for research that addresses the challenges of one of our industry partners from Financial Services…
Avoiding Food Shortages: Lessons Learned From Covid-19
At the start of the first lockdown, images of depleted supermarket shelves sparked fears of food shortages. In early April 2020, we saw headlines like “Coronavirus UK: Fears…
A business model that gives your customers what they want
What if your organisation could guarantee the outcome most desired by your customers? Instead of peddling the dream in order to sell a product, why not sell the…
Lessons from Cambridge Analytica – Using Digital Data to Drive Decision Making
In a world being digitally transformed, the fear for many is that the digitally-empowered will increasingly exploit technology for their own personal gains, manipulate laws in their favour,…
Challenges and Opportunities in Manufacturing Today
Recently, I ran an online workshop for organisations to gain a clearer understanding of the challenges and opportunities facing supply chain design, integration and optimisation within manufacturing today. These are…