The Year AI Forced Us to Face Our Digital Dilemmas
31st December 2023 As 2023 draws to a close, the digital landscape continues to evolve at breakneck speed. From the realignment of hybrid working and the reshaping of the workforce to the rebuilding of cryptocurrencies and the continuing investments in the metaverse, we’ve seen a great deal of change in the past 12 months. But […]
Digital Transformation is Dead. Long Live Digital Transformation!
Written by Alan Brown, 29 October 2023 In the past few weeks, I have been in three different discussions where I’ve been advised that the company doesn’t want to hear any more about digital transformation. It’s had its day. Old hat. Passé. I find that odd. In a world undergoing massive change, and desperately trying […]
A huge problem for society
It’s this stark: our precious public services cannot possibly survive for much longer in their current form. Take social housing, for example. The sector is suffering from a ‘perfect storm’ of a major cost of living crisis, inflation in the cost of repairs, continuing fallout from the 2015–19 rent reductions, ageing property portfolios, erosion of […]
Four patterns of data-driven design activities in new product development
In Industry 4.0, where digitalisation is stimulated through the Internet of Things (IoT), Big Data, and machine learning, organisations are gaining access to an ever-increasing volume of valuable data from interconnected devices and sensors. This data-driven approach has been widely adopted by practitioners and gained researchers’ interest; but a comprehensive understanding of data-driven design activities […]
Assessing the Health of Digital Health
Here is a blog that I wrote in February this year, around the time that I was working with the UK government Open Innovation Team with one of their projects looking at the use of AI in the NHS. My analysis feels even more fitting six months on! The last few months have been particularly […]
Rethink how to develop and generate value from Internet of Things
At the close of the 20th century, the term “Internet of Things” was first introduced. Since then, the phenomenon driving this technological advancement has continued to grow rapidly, with projections of over 24 billion IoT devices expected to be connected to the Internet by 2030. In almost every industry, businesses engage in the rollout of […]
The Role of Creativity in Crowdfunding Product Design
Crowdfunding has emerged as a popular method for funding projects, particularly in the field of product design. The success of new product design and development is often attributed to creativity. However, previous studies have not specifically explored the impact of creativity on crowdfunding product design projects. This blog post is based on a paper which […]
Moral decision-making in the age of Artificial Intelligence
Artificial intelligence, or AI as it is more commonly known, has emerged as a potent force capable of impacting every fabric of our lives. From virtual assistants and chatbots handling simple tasks to autonomous vehicles and medical imaging systems aiding in complex decision-making, AI has become an integral part of our daily lives, making them […]
Algorithms as Co-Researchers: Exploring Meaning and Bias in Qualitative Research
Qualitative researchers now have access to more advanced algorithmic technologies in their toolkit compared to 70 years ago, which has revolutionized the way research data is transformed. However, having advanced tools alone does not guarantee superior research outcomes. It is crucial to acknowledge the potential biases that may arise from algorithmic processes and realize the […]
Hospital IT and reputation
Originally posted on the University of Cambridge’s Judge Business School website (2019). A study co-authored by INDEX’s Stavros Polykarpou and Michael Barrett of Cambridge Judge Business School focuses on the ongoing and potentially fickle relationship between hospital IT investment and the hospital’s reputation. Owing to institutional pressures including funding and organisational constraints, healthcare practitioners have […]
