How is technological advancement affecting who we are as human beings?
On 23 June, I gave a presentation on a panel titled “Subjectivity, subjects, asubjectivation and subjectivation: which relevance for posthumanist studies?”. Now, those interested in the digital economy might rightly ask themselves what on earth this has to do with technology, and this would be a fair question. In the broadest of all terms, the […]
The Digital Leadership Gap in the UK Government’s Digital Strategy
In the past few days, the UK Government has issued its latest strategy for transforming into a digital future focused on accelerating the use of digital technology and data-driven decision-making in the public sector. It is a well-meaning and welcome document that sets out a common cross-government approach for 2025. The centrepiece of the strategy is […]
Why it’s time to acknowledge your digital transformation debt
All organizations require a management discipline that focuses on setting directions and marshalling the workforce to deliver on a strategy aimed at achieving near-term targets while progressing toward longer-term objectives. While the theory and practice of management are replete with approaches for leading and managing organizations at all stages in their life-cycle, for most of […]
The 5 Patterns of Digitization in Large Established Organizations
In recent months I have been getting very frustrated in discussions about digitization and digital transformation. Too often I have been finding that much of the conversation feels like two people talking at each other with little in common and no shared perspective to support a meaningful dialogue. I am sure their questions are important, […]
Chair’s Reflections – Digital Leaders’ Public Sector Innovation Conference 2022
Public services … can’t just be allowed to wither on the vine. At INDEX and DIGIT Lab, we’re fairly obsessed with how large existing organisations – those organisations that accrued most of their structures, processes, and technology before the rise of the modern internet – can make the transition to become data-driven, customer-centred, and constantly […]
Hospitals: need to improve your reputation? Consider investing in IT
From a paper by Torsten Oliver Salge, David Antons, Michael Barrett, Rajiv Kohli, Eivor Oborn, Stavros Polykarpou The reputation of hospitals ought to be built on the quality of care they provide. However, in the healthcare industry, it is difficult to judge the quality of care from a hospital; patients are often unable to assess this for themselves and have […]
Establishing the Core Principles of Servitisation beyond Manufacturing
Introduction from a paper by Zena Wood and Phil Godsiff Servitisation is commonly considered a concept that only exists in the manufacturing sector. However, if the UK is to be an international leader in the adoption of servitisation business models, other sectors must be considered. Even in the early stages of the research field, it […]
Waiting over five hours at A&E increases risk of death
This press release relates to this paper in the British Medical Journal by Simon Swift et al. Patients made to wait longer than five hours at A&E face an increased risk of death within 30 days, a new study shows. Researchers analysed data from Hospital Episode Statistics and the Office of National Statistics detailing the […]
Amazon Business: Spend Your Time Right
Roger Maull interviewed by Molly Dobson (Amazon Business UK & Ireland) A digital series where Amazon Business UK & Ireland General Manager Molly Dobson speaks to experts from different fields on a universal topic – the concept of time: its importance, its management, the challenges it throws up, how to save it, and how to […]
The power of tweets: How to fight plastic pollution with social media
The grand challenge of plastic pollution is a global issue that needs to be addressed. There are many corporations that have been trying to do their part in this challenge, but many have been criticized for not doing enough. Social media has been a crucial tool for those who want to take a stand against […]
