Employee Wellbeing 2021: Roll Up Your Virtual Shirtsleeves
As multiple reports have shown, there’s a global talent shortage that could cost the world’s economies about $8.5 trillion in unrealized annual revenue. It is already fairly evident that governments and organizations will need to establish adequate recruitment strategies to attract talent to close the skills gap, which is almost double what it was a decade ago. Incoming […]
A Year to Remember
This year has been remarkable for many reasons, not least the acceleration of digital transformation. Here are just a few highlights from us at INDEX. Saeema Ahmed-Kristensen joined our team in April. She has published 5 papers, taken part in 3 conferences and written 2 journal articles (on data-driven orthoses design and shared understanding within distributed […]
Digital Transformation: Looking Back, Looking Forwards
It has been exactly a year since the publication of my latest book on “Delivering Digital Transformation: A manager’ guide to the digital revolution”. During that time, an extraordinary period in all of our lives, we have seen many businesses face a fight for survival, endured personal challenges that have redefined how we view the […]
Workplace Culture: Let’s Take This Opportunity To Make Lasting Changes
‘May you live in interesting times,’ an English expression whose origin is commonly (and very probably wrongly) understood to be a Chinese curse, seems particularly relevant right now. It’s definitely an interesting time in which to live. Democracies hacked. Public health in peril. Economies under pressure. And amongst all these challenges, we have to keep […]
Avoiding Food Shortages: Lessons Learned From Covid-19
At the start of the first lockdown, images of depleted supermarket shelves sparked fears of food shortages. In early April 2020, we saw headlines like “Coronavirus UK: Fears over food shortages rise as pandemic disrupts imported goods” and “Coronavirus broke the global food supply chain. It may never recover”. However, this was a very short […]
A business model that gives your customers what they want
What if your organisation could guarantee the outcome most desired by your customers? Instead of peddling the dream in order to sell a product, why not sell the dream itself? Business models need to change The idea of selling the outcome (rather than the product), is it the heart of ‘servitization’. It means selling the […]
New Models for New Normal
Dr Zena Wood recently contributed comments to an article in Market People Magazine (page 13), in reference to her appearance as part of London Market Forums New World Series The pandemic and subsequent change in the working environment, has demonstrated that existing models can be adapted. The need to have offices based in expensive central […]
Lessons from Cambridge Analytica – Using Digital Data to Drive Decision Making
In a world being digitally transformed, the fear for many is that the digitally-empowered will increasingly exploit technology for their own personal gains, manipulate laws in their favour, and influence politics and society through data-driven targeting of individuals and groups. The poster child for many of these fears is the Cambridge Analytica scandal. Much has been […]
Two challenges for councils
On 2 July, housing secretary Robert Jenrick announced that a recovery and devolution White Paper will be published later this year. The paper and its outcomes will be ‘jointly commissioned between central government and local government’, and local authorities ‘[will] be at the heart of our ideas’. The White Paper thus presents one of those […]
Combatting the Male Mental Health Crisis in Corporate Culture
With World Mental Health Day coming up on Saturday 10 October, we revisit David Plans’ insights into male mental health in corporate culture. Corporate culture and practice have gone through significant change over the years. From the deeply sexist and toxic Mad Men-esque environments of the ’60s and ’70s, to the mind-numbing and isolating cubicle-based […]
