Government

Chair’s Reflections – Digital Leaders’ Public Sector Innovation Conference 2022

Public services … can’t just be allowed to wither on the vine. At INDEX and DIGIT Lab, we’re fairly obsessed with how large existing organisations – those organisations that accrued most of their structures, processes, and technology before the rise of the modern internet – can make the transition to become data-driven, customer-centred, and constantly […]

The Next Step in Jersey’s Digital Transformation

This is a short article I wrote recently for Digital Jersey, the government-backed economic development agency and industry association dedicated to the growth of Jersey’s digital sector. It was published in the Jersey Evening Post on 29 December 2021. Today more than ever, digital technology is having an increasing impact on all our lives. In […]

Ready for 2022 – after another great year!

2021 was another great year for us at INDEX. From published papers to partaking in panel discussions, there is a lot to choose from for our highlights of the last twelve months.  Funding We’ve had multiple projects funded, but one that stands out is our DIGIT Lab. This £12 million project has allowed us to […]

Insights from helping to build Digital Jersey

Last month, I facilitated a two-day workshop helping to build Digital Jersey. The importance and priority placed on the digital future of Jersey were evident, in the high levels of participation and intense interactions that continued throughout the workshop. Over 150 people attended across the 2 days, providing a diverse set of views – representing the […]

From research to policy: Advocating for a better future

Originally posted on the University of Exeter’s Research and Innovation blog. Professor Mark Thompson looks at how he started working with policymakers, his work at INDEX, and the importance of being a passionate advocate for your research.  Mark Thompson is the director of INDEX and a professor of Digital Economy. But these are only two […]

Six strategic plays for UK government IT initiatives and their implications for policy

Written by Mark Thompson and Will Venters, London School of Economics and Political Science. Originally posted on Computer Weekly magazine. The UK government needs to decide what being digital means – and there are a number of options to consider. Policymakers have to choose, if the benefits of transformation are to be achieved What is […]

AWS: Navigating e-government in Ireland

Thursday 21 October 2021 Mark Thompson is chairing a panel on ‘Navigating e-government in Ireland’, at Trinity Business School, Dublin. This event has an international reach and is part of our ongoing collaboration with AWS.

Helping to build Digital Jersey

DIGIT Lab played an important role in helping evolve Digital Jersey’s strategy. Alan Brown (DIGIT Lab Director) facilitated two-day workshop event saw attendees from private and public sector companies, as well as education and government, recognising that everyone has to work together in order to make the most of digital opportunities.  This workshop featured in Jersey […]

How taxes could be less taxing

If the only certainties in life are death and taxes, we owe it to ourselves to live a good life, and we owe it to each other to make taxes as fair and efficient as possible. The UK tax authority, Her Majesty’s Revenue and Customs, (HMRC) is busy working on the efficiency part. They are […]