Avoiding Food Shortages: Lessons Learned From Covid-19
At the start of the first lockdown, images of depleted supermarket shelves sparked fears of food shortages. In early April 2020, we saw headlines like “Coronavirus UK: Fears over food shortages rise as pandemic disrupts imported goods” and “Coronavirus broke the global food supply chain. It may never recover”. However, this was a very short […]
A business model that gives your customers what they want
What if your organisation could guarantee the outcome most desired by your customers? Instead of peddling the dream in order to sell a product, why not sell the dream itself? Business models need to change The idea of selling the outcome (rather than the product), is it the heart of ‘servitization’. It means selling the […]
Lessons from Cambridge Analytica – Using Digital Data to Drive Decision Making
In a world being digitally transformed, the fear for many is that the digitally-empowered will increasingly exploit technology for their own personal gains, manipulate laws in their favour, and influence politics and society through data-driven targeting of individuals and groups. The poster child for many of these fears is the Cambridge Analytica scandal. Much has been […]
Challenges and Opportunities in Manufacturing Today
Recently, I ran an online workshop for organisations to gain a clearer understanding of the challenges and opportunities facing supply chain design, integration and optimisation within manufacturing today. These are some of the issues we considered: Your customer is always connected In today’s business world, there are massive transformations happening across supply chains as a result of […]
The Future of Data in Healthcare
The Coronavirus pandemic has shown data science in healthcare in good and bad lights depending on your viewpoint and beliefs. This is a short high-level view (written before March!) which looked at things that need to change. Looking back at how technology and data have changed the landscape of our lives over the past two […]
Your Algorithm Doesn’t Know me!
In the UK to deal with lack of exams during the Covid lockdown, they turned to automated decision making via algorithms. How did that work out for you then? Deciding important matters using algorithms has been part of life for a long time. Yet the current A-level results fiasco reminds us that data science and […]
Using and Abusing Data in Times of Crisis
Data, data everywhere…but what does it all mean? As digital technologies drive new ways to generate, manage, and share data, the search is on for innovative approaches to use it to improve decision making. This has never been more true than in the midst of the volatility and uncertainty we face today as the world […]
The Future of Work: Reflections on 3 Panel discussions during July 2020
A range of fascinating topics During the last few weeks, I was fortunate to be asked to speak and participate in a series of events with Leaders groups (including the Councils, Chamber of Commerce, professional organisations) in the South West discussing evidence-based practice and policy on the Future of Work is Now. Topics covered four […]
Technology to tackle online harms: addressing the urgent need for kinder online communities
As a society, we love social media – it’s the perfect way to fill a dull moment. But we’re becoming increasingly uncomfortable about the lack of emotional safety. Social media can be a cruel playground. The anonymity and ease-of-use allow impulsive emotional outbursts, as well as targeted attacks. Harassment, bullying and intimidation cause serious harm […]
Empowering key workers in the NHS
What do frontline NHS workers need to use their time more effectively – especially in this COVID-19 crisis? A way to cut through red-tape and quickly communicate their needs to those who can help. In partnership with Ropes & Gray and Methods Analytics, we have built a prototype for a simple communication tool: a survey […]
