Big tech’s search for digital renewal in 2023
After a wave of optimism on digital transformation, there are challenges ahead in 2023. Alan Brown is a member of the BCS Fellows Technical Advisory Group (where this…
Podcast: Why the public sector urgently needs to embrace society’s digital transformation
Mark Thompson discusses how the public sector can be more effective and efficient by seizing the opportunities of digitalisation. University of Exeter Business School · Exeter Expertise –…
We can have more, and better, public services – but we need a new, more radical approach to modernisation
In December 2019, shortly after the Conservative government was elected with a landslide victory, I wrote a piece in Computer Weekly exhorting our new government to make use…
You can deliver locally configured Public Services… while standardising your back-end
“You can deliver locally configured #PublicServices that will confirm with your #localism agenda, while standardising your back-end” – Mark Thompson delivers an insightful and engaging keynote at Jadu’s…
The Digital Leadership Gap in the UK Government’s Digital Strategy
In the past few days, the UK Government has issued its latest strategy for transforming into a digital future focused on accelerating the use of digital technology and data-driven…
Chair’s Reflections – Digital Leaders’ Public Sector Innovation Conference 2022
Public services … can’t just be allowed to wither on the vine. At INDEX and DIGIT Lab, we’re fairly obsessed with how large existing organisations – those organisations…
Hospitals: need to improve your reputation? Consider investing in IT
From a paper by Torsten Oliver Salge, David Antons, Michael Barrett, Rajiv Kohli, Eivor Oborn, Stavros Polykarpou The reputation of hospitals ought to be built on the quality of care they provide. However,…
Waiting over five hours at A&E increases risk of death
This press release relates to this paper in the British Medical Journal by Simon Swift et al. Patients made to wait longer than five hours at A&E face…
Ready for 2022 – after another great year!
2021 was another great year for us at INDEX. From published papers to partaking in panel discussions, there is a lot to choose from for our highlights of…
From research to policy: Advocating for a better future
Originally posted on the University of Exeter’s Research and Innovation blog. Professor Mark Thompson looks at how he started working with policymakers, his work at INDEX, and the…