Bridging Theory and Practice: Insights from Our Digital Transformation Workshop
By Dr. Tzameret H. Rubin Working with industry partners is not something that I would say is lacking in my research, i.e., I should not be that excited about another opportunity, but this one is special. Nearly a year ago we started to design a workshop with the aim: “to examine the effectiveness of firms’ […]
Fairmiles Stakeholder Roundtable to agree steps for a fair transition to net zero
is holding a stakeholder roundtable meeting in London on the 15th of December to engage policymakers from government and the private sector and agree steps to ensure there is a fair transition to net zero for developing country food producers. The roundtable meeting will be hosted by the University of Exeter and follows the COP28 […]
People as a route to competitive advantage in a digital manufacturing future
Wednesday 25 January 2023, 12:30 GMT ♦️ This is an online event. As we embark on the next stage of our industrial evolution, digitalisation will shape the future of our economy, manufacturing ecosystem, and workplace. Digital technologies can enable us to create the future we want and move beyond consumption-driven economic growth. Made Smarter sets out […]
Establishing the Core Principles of Servitisation beyond Manufacturing
Introduction from a paper by Zena Wood and Phil Godsiff Servitisation is commonly considered a concept that only exists in the manufacturing sector. However, if the UK is to be an international leader in the adoption of servitisation business models, other sectors must be considered. Even in the early stages of the research field, it […]
Serious Games – help us with our research!
One of our DEAS researchers, Soheeb Khan, has been working with a number of companies developing serious games to help their staff and customers better understand how improvements could be made, and what could be the impact of innovative digital technologies on their business. He would like as many people as possible to play these […]
Ready for 2022 – after another great year!
2021 was another great year for us at INDEX. From published papers to partaking in panel discussions, there is a lot to choose from for our highlights of the last twelve months. Funding We’ve had multiple projects funded, but one that stands out is our DIGIT Lab. This £12 million project has allowed us to […]
Rethinking food systems to tackle food waste
Food systems have reportedly been largely omitted from the Cop26 agenda, with critics asking: why isn’t food waste a priority? A few years ago, I worked with the leading UK charity organization fighting food waste, FareShare. The project was a study I co-authored, looking at how service innovations can contribute to the alleviation of food poverty. This would […]
Ensuring a Sustainable Future for the Insurance Sector
By Zena Wood and Phil Godsiff Originally posted on London Market Forums website Sustainability and sustainable development are now recognised as crucial to the health of the planet and its people. The International Institute of Sustainable Development says that development is sustainable if it ‘meets the needs of the present without compromising the ability of […]
Customer Centricity: Alan Brown interviewed
Tommaso Tesone interviews Professor Alan Brown on the subject of Customer Centricity. Tommaso writes: Customer CENTRICITY (CC) is the key to success. Doesn’t matter if you run a Flower shop or a large enterprise… understanding, following and predicting customer needs is what makes the difference between success and permanent failure. I have added to the […]
Data trust technology set to transform food safety and traceability
A report published by the UK’s Food Standards Agency (FSA) is proposing a breakthrough technology to promote information exchange across supply chains that may further support consumer confidence in food safety, origins and authenticity. ‘Food Data Trust: A framework for information sharing’, produced in conjunction with the RCUK-funded Internet of Food Things Network Plus led […]
