People as a route to competitive advantage in a digital manufacturing future
Wednesday 25 January 2023, 12:30 GMT ♦️ This is an online event. As we embark on the next stage of our industrial evolution, digitalisation will shape the future…
Establishing the Core Principles of Servitisation beyond Manufacturing
Introduction from a paper by Zena Wood and Phil Godsiff Servitisation is commonly considered a concept that only exists in the manufacturing sector. However, if the UK is…
Serious Games – help us with our research!
One of our DEAS researchers, Soheeb Khan, has been working with a number of companies developing serious games to help their staff and customers better understand how improvements…
Ready for 2022 – after another great year!
2021 was another great year for us at INDEX. From published papers to partaking in panel discussions, there is a lot to choose from for our highlights of…
Rethinking food systems to tackle food waste
Food systems have reportedly been largely omitted from the Cop26 agenda, with critics asking: why isn’t food waste a priority? A few years ago, I worked with the leading UK charity…
Ensuring a Sustainable Future for the Insurance Sector
By Zena Wood and Phil Godsiff Originally posted on London Market Forums website Sustainability and sustainable development are now recognised as crucial to the health of the planet…
Customer Centricity: Alan Brown interviewed
Tommaso Tesone interviews Professor Alan Brown on the subject of Customer Centricity. Tommaso writes: Customer CENTRICITY (CC) is the key to success. Doesn’t matter if you run a…
Data trust technology set to transform food safety and traceability
A report published by the UK’s Food Standards Agency (FSA) is proposing a breakthrough technology to promote information exchange across supply chains that may further support consumer confidence…