Golden Marzipan’s Breakfast Briefing
Friday 14 May, 8–9 am Alan Brown is a guest speaker. Digital Transformation – an executive guide to the digital revolution. This Friday, Alan will be sharing his thoughts on the changing landscape of the digital world and how executives can harness digital to consistently better the lives of their employees and customers. Golden Marzipan […]
The Spring Servitization Conference 2021
10-12 May 2021 Phil Godsiff and Zena Wood present for Digitally Enhanced Advanced Services Network+ on Considering a Taxonomy for Advanced Services The Spring Servitization Conference (#SSC2021) is dedicated to understanding how organisations can develop and adapt their business models through servitization and advances services. The theme will be Servitization: A Pathway towards a Resilient, Productive […]
HICSS Conference: Call for papers
Co-creating value in the Circular Economy with financial services minitrack Minitrack cochairs: Zena Wood and Phil Godsiff, with Kyle Alves (University of the West of England) and Scott Sampson (Brigham Young University). The financial services sector (banking, insurance and investing) is crucial for a healthy, green and stable economy. Like most sectors, financial service providers […]
Times Higher Education’s Digital Universities Week
20 May 2021, 9.20–9.50am Alan Brown delivers keynote speech Taking a whole-sector approach, Times Higher Education (THE)’s first-ever Digital Universities Week will bring together higher education institutions from across the UK to exchange knowledge and discuss best practice regarding their rapid and ongoing digital transformation journeys. A virtual meeting place for ideas, THE is bringing […]
Customer Centricity: Alan Brown interviewed
Tommaso Tesone interviews Professor Alan Brown on the subject of Customer Centricity. Tommaso writes: Customer CENTRICITY (CC) is the key to success. Doesn’t matter if you run a Flower shop or a large enterprise… understanding, following and predicting customer needs is what makes the difference between success and permanent failure. I have added to the […]
Digital Leaders – Insight Live: Public Sector
Thursday 4 March 2021, 11am Alan Brown speaks about The DIGIT Lab – Delivering Digital Innovation for Growth, Impact and Transformation. As we unlock after Covid-19, this is a gathering of leaders in the Public Sector focused on three key questions: What works? How to? And where can we get advice? Find out more and […]
Insurance Industry Digital Leaders Forum
Tuesday 2 March, 11.30am – 1pm London Market Forums, the Market’s fast-growing thought leadership hub, hosts a very special roundtable for Digital Leaders in the London Market. This is part of a series of special events involving senior professionals across various disciplines. INDEX’s Alan Brown will be joining the roundtable, alongside Louise Smith, Chief Digital […]
Digital Leaders Book Club
For February 2021, Digital Leaders have selected Alan Brown’s recent book: Delivering Digital Transformation: A Manager’s Guide to the Digital Revolution to feature in their Digital Leaders Book Club. The Digital Leaders Book Club builds engagement, networks and learning through a shared reading experience. It offers its members something vital: a personal link with leaders in […]
Serving the Public Sector: What Being an Infrastructure Provider Really Means in 2021
I recently keynoted Amazon Web Services’ EME Public Sector sales community awayday, as part of our ongoing partnership with AWS. There were over 600 people on the call from all over EMEA. The talk invited delegates to consider the unprecedented possibilities for delivering social value that are open to major cloud service providers, in helping […]
Digital Leaders: Public Sector Innovation Conference 2021
Tuesday 2 March, 9am – 3pm Chaired by INDEX’s Mark Thompson, with Simon Swift as a speaker. As vaccines emerge and we can all start to think about a post-covid period of recovery, the government can “Build back better” and deliver the social value recent months has shown we need – often by bringing in […]
